Gouvea LabsLast updated:
How this app handles your information.
Children’s content on the device
Nicknames, avatars, optional profile and wish photos, wishes, notes, links and letters are stored locally. NorthPole Post has no developer-operated account or backend, advertising, analytics or third-party SDKs.
Parent address and authentication
The private parent email address is stored in the device Keychain with this-device-only protection. Parent Mode uses Face ID, Touch ID or the device passcode. Anyone with the device passcode or enrolled biometrics may unlock Parent Mode; use parent-controlled credentials for private settings. This authenticates device access, not a person’s age or parent status. Optional local reminders are enabled by a parent.
Parent-approved email
Opening the Mail composer requires Parent Mode authentication using Face ID, Touch ID or the device passcode. Review the recipient and content before sharing. Shared emails include the nickname, letter, wish names, notes and saved links. Selected photos are not attached. The recipient and email services process the shared content. Sent messages and drafts can remain outside the app, and the app cannot confirm inbox delivery.
Retention and support
Data stays on the device until removed; iOS controls device backups. Gouvea Labs and its email provider process information you send to support to answer your request. Parents should avoid including children’s letters or photos in support messages unless needed.
Selected photos and external links
The app accesses only pictures selected through Apple’s photo picker and keeps local copies. Saved website links open in the system browser and are subject to the destination’s privacy practices.
Contact
Gouvea Labs · gouvealabs.com
Email support